Refund policy

Return & Refund Policy

Effective Date: November 1, 2025

At Live Abroad with ADHD, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

Return Period: You have 30 days from the date of delivery to return an item.

Eligibility: To be eligible for a return, items must be:

Unused and in the same condition that you received them
In the original packaging
Accompanied by a receipt or proof of purchase

Non-Returnable Items:

Digital products (guides, planners, downloads)
Personalized or custom-made items
Items marked as final sale

How to Initiate a Return

Contact us at info@liveabroadwithadhd.com with your order number and reason for return
We'll provide you with return shipping instructions
Ship the item back to us within 7 days of receiving return authorization

Return Shipping Costs: Free return shipping.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

If approved:

Your refund will be processed within 5-10 business days
The refund will be issued to your original payment method
Please note: it may take additional time for your bank or credit card company to post the refund

Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in original condition, damaged, or missing parts not due to our error).

No final sale items approved for return or refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@liveabroadwithadhd.com and send your item to: 7304 Carroll Avenue #1219, Takoma Park, MD 20912.

Damaged or Defective Items

If you receive a damaged or defective item:

Contact us within 7 days of delivery at info@liveabroadwithadhd.com
Include photos of the damage
We'll arrange for a replacement or full refund at no additional cost to you

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please contact the shipping carrier to file a claim if your package shows as delivered but you have not received it.

International Orders

Customers are responsible for return shipping costs
Customs duties and import fees are non-refundable
Please check with your country's customs office for potential charges before ordering